1. Introduction
This Network Management Policy outlines the terms and conditions governing the provision of Wireless Internet Access Service by Country Mile Wireless, Inc. (the "Company") to its subscribers (the "Subscribers"). By subscribing to our services, both parties agree to adhere to the stipulated terms and conditions.
2. Scope of Services
Country Mile Wireless provides Wireless Internet Access Service, including data transmission and reception capabilities to all or substantially all Internet endpoints.
3. Network Management Practices
Country Mile Wireless commits to using reasonable network management practices to ensure the best possible online experience for all subscribers. These practices include:
- Congestion Management
- Congestion occurs when too many users are accessing the network simultaneously, leading to slower speeds. To manage congestion, Country Mile Wireless may use techniques like protocol-aware filtering and rate-limiting to control and limit the offending source. This ensures fair bandwidth allocation and prevents service degradation.
- User-Based Practices
- Country Mile Wireless does not target specific users or user groups for congestion management. Instead, it focuses on managing overall network performance to benefit all users.
- Blocking and Throttling
- Country Mile Wireless reserves the right to disconnect or limit access to the Internet for accounts that pose a threat to the security or lawful operation of the network or repeatedly violate the Acceptable Use Policy (AUP). However, it does not unjustly or unreasonably block lawful content, applications, services, or non-harmful devices.
- Paid Prioritization
- Country Mile Wireless does not favor or prioritize any internet traffic in exchange for consideration, monetary or otherwise. This ensures that all users have equal access to network resources.
- Application-Specific Behavior
- Country Mile Wireless does not modify protocol fields or inhibit specific applications or classes of applications. It does not block or rate-control specific protocols or protocol ports, except for malformed or non-standard protocol traffic.
- Device Attachment Rules
- Devices connecting to Country Mile Wireless's network must conform to general public standards and be non-harmful to the network. This ensures that only safe and compliant devices are connected.
- Security
- Country Mile Wireless provides its own methods to secure and protect its Internet service and network. However, customers are also responsible for securing their own devices and data.
- Performance Characteristics
- The advertised speed of Country Mile Wireless's Internet service is the maximum bandwidth throughput available with the technology utilized by the Company. Actual data transmission may be lower due to various factors beyond the Company's control.
- Commercial Terms
- Pricing for services and fees can be found on the Company's website. The Company's Privacy Policy is also available online.
- Contact Us
- For any questions or concerns regarding this Network Management Policy, customers can contact Country Mile Wireless at the provided contact information.
4. Performance Characteristics
The advertised speed of Country Mile Wireless's Internet service is the maximum bandwidth throughput available with the technology utilized by the Company. Actual data transmission may be lower due to various factors beyond the Company's control.
5. Commercial Terms
- Pricing: Pricing for services and fees can be found on the Company's website.
- Privacy Policies: The Company's Privacy Policy is available on its website.
6. Customer Responsibilities
Subscribers are responsible for:
- Providing accurate information about their equipment and usage.
- Ensuring equipment is used in accordance with the manufacturer's guidelines.
- Notifying Country Mile Wireless of any issues promptly.
7. Termination
Country Mile Wireless reserves the right to terminate services if the Subscriber fails to comply with these terms and conditions. Subscribers may also terminate the service by providing written notice to the Company.
8. Limitation of Liability
Country Mile Wireless shall not be liable for any indirect, incidental, or consequential damages arising from the use of the service.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the state of Nebraska.
10. Amendments
Country Mile Wireless reserves the right to amend these terms and conditions at any time. Subscribers will be notified of any changes in advance.